Privacy Policy
Privacy and Data Protection Policy – AçoBuilder
1. What Is the LGPD and How Does It Affect You?
The General Personal Data Protection Law (LGPD) establishes rules regarding the collection, storage, sharing, and processing of personal data, ensuring greater protection and control for data subjects.
The LGPD applies to all companies that process personal data in Brazil, including AçoBuilder, which follows the law’s guidelines to protect and use your data in a secure and transparent manner.
Your rights under the LGPD include:
✅ Access to your stored personal data.
✅ Correction of outdated or incorrect information.
✅ Request to have your data deleted, when applicable.
✅ Withdrawal of consent for the use of your data.
✅ Portability of your data to another company, if you wish.
To exercise your rights, simply contact us by email at lgpd@acobuilder.com.br.
2. What Data Do We Collect?
To provide efficient and personalized service, AçoBuilder may collect various types of personal data, as needed.
Data Collected Automatically
When you visit our website or interact with our digital platforms, certain information is collected automatically, including:
IP address and approximate location.
Device type and browser used.
Pages visited and time spent browsing.
Cookies to improve your experience on the website.
Data provided directly by the user
When you fill out forms, request quotes, or contact our team, we may collect:
First and last name.
Email and phone number.
Company and position (for B2B customers).
Shipping address for orders and contracted services.
CPF or CNPJ for issuing invoices.
3. How Do We Use Your Data?
AçoBuilder uses the data collected exclusively to:
✔ Provide personalized services and respond to quote requests.
✔ Improve your website browsing experience.
✔ Improve our products and services by analyzing user interactions.
✔ Send informational and promotional content, only with your consent.
✔ Comply with legal and regulatory obligations required by government agencies.
4. Data Sharing
AçoBuilder does NOT sell or market personal data. However, your data may be shared with trusted partners, always ensuring security and compliance with the LGPD.
🔹 With service providers: To facilitate deliveries, issue invoices, and provide technical support.
🔹 With legal authorities: When necessary to comply with laws or in connection with legal investigations.
🔹 With marketing and analytics platforms: Solely for analyzing browsing behavior and optimizing the user experience.
All partner companies that process personal data on our behalf are required to adhere to strict security and confidentiality standards.
5. Security Measures Implemented
AçoBuilder continuously invests in information security by implementing:
Advanced encryption to protect your data during transmission.
Secure storage on servers protected by firewalls and 24-hour monitoring.
Strict access controls, ensuring that only authorized individuals have access to the data.
Ongoing staff training to promote best practices in information security.
If there is any security incident that compromises your data, you will be notified in a transparent manner.
6. Data Storage and Retention Periods
Data is stored for as long as necessary to fulfill the purposes mentioned in this policy, in accordance with:
Quotes and business interactions: Retained for up to 2 years for follow-up purposes.
Customer records: Retained for the duration of the contractual relationship and for the period required by law.
Website browsing data: Retained for up to 12 months for analysis and optimization purposes.
After the specified period, the data is securely deleted or anonymized for statistical purposes.
7. Your Rights as a Data Subject
At any time, you may:
Request access to your personal data.
Correct incorrect or outdated information.
Withdraw your consent to the use of your data.
Request the deletion of your personal data, where applicable.
To exercise your rights, please contact us by email 📩 lgpd@acobuilder.com.br.
8. Use of Cookies and Tracking Technologies
Our website uses cookies to:
🍪 Improve your browsing experience.
📊 Analyze user behavior and optimize content.
🎯 Display personalized ads based on your interests.
You can configure your browser to block cookies or manage permissions directly on our website.
9. Changes to the Privacy Policy
AçoBuilder may update this policy to reflect improvements or legal changes. Whenever there are significant changes, we will notify users through their registered communication channels.
10. Contact Information for Questions and Requests
If you have any questions about our data protection policy or would like to request information about your personal data, please contact our Data Protection Officer (DPO):
Email: lgpd@acobuilder.com.br
Phone: (19) 99744-6090
AçoBuilder reaffirms its commitment to transparency, security, and compliance with the LGPD, ensuring the protection of your data and a relationship built on trust with all of our customers and partners.
